If your order arrives with mistakes or missing items, follow these steps:
Double-check your order confirmation in the Tea Time app or website.
If something is missing or incorrect, contact our support team within 30 minutes of delivery.
Share your order ID and a brief description of the issue. Photos are helpful if an item is wrong.
We’ll work quickly to fix the problem, either by sending a replacement or processing a refund.
👉 Our goal is to make sure every Tea Time experience is perfect for you.